Training Programs Terms and Conditions​

Registration and Payments

  • Application Requirements:

      • Learners must complete all sections of the application form, including an updated resume.

      • Required documents for registration and certification: Passport copy, Emirates ID, minimum high school certificate, and employment confirmation if required for training program placements.

      • Accuracy of all provided information must be ensured.

  • Program Pricing:

      • Prices are as indicated on the Arabian Child website ( but are subject to change.

  • Invoice and Payment:

      • Learners will be invoiced upon approval of their application for the training program.

      • Payment of the course fee is required within 7 working days of the invoice date, unless otherwise specified.

  • Registration Fee:

      • AED 500 for Introduction to Early Childhood Education and Care, Advanced Certificate in Early Childhood Education and Care, CACHE Level 2 Certificate Introducing Caring for Children and Young People.

      • AED 1,000 for CACHE Level 3 Diploma for the Early Years Workforce (Early Years Educator) and CACHE Level 5 Diploma in Leadership for Children and Young People Services.

      • Fees are non-refundable, non-transferable, and must be paid following application approval.

  • Payment Methods:

      • Termly Payments: The first term’s course fee must be paid in advance, no later than the first session.

      • Monthly Installments: Submission of post-dated cheques required before the start of the first session.

      • Currency Charges: Learners using international credit cards and paying in USD will bear any currency charges levied by the card issuer.

  • Course Fees Include:

      • Registration with the awarding body, access to the learning management system valid within the course duration, learning materials, assessments, observations (if applicable), and certification.

      • Textbook costs are not included.

  • Refund Policy:

      • Learners cannot request a refund if they are unable to complete the course due to personal reasons.

  • Course Duration and Extension:

    • Each program has a specified duration.

    • Learners exceeding the course duration can request an extension by submitting an extension form. The fee for extension is AED 1200 per calendar month, excluding VAT.

    • Specific extension criteria based on the percentage of assessment criteria completed.

Registration Confirmation and Trainer Assignment

  • Enrollment Confirmation:

      • Learners will receive a confirmation letter and login details for the learning platform upon completion of registration.

  • Trainer/Assessor Assignment:

      • Arabian Child assigns a qualified Trainer/Assessor to each cohort. In case of unavailability, a new Trainer/Assessor will be arranged.

  • Schedule Changes:

    • Arabian Child reserves the right to change the dates and timings of training with prior notice to learners.

Learning Methods

  • eLearning Option:

      • Learners can complete the qualification at their own pace through self-study using a personalized online learning portal.

  • Instructor-Led Training:

      • Involves actively participating in group interactive live sessions with classmates, delivered by CACHE certified trainers.

      • Learners are expected to meet trainers once a week, attend live sessions, and complete courses following a set schedule.

  • Attendance Requirements:

    • A minimum of 80% attendance is required for learners opting for the instructor-led training program.

Classroom Rules and Technology Requirements

  • Classroom Etiquette:

      • Maintaining confidentiality of personal information shared in class.

      • Respecting classmates’ views and being respectful to the instructor.

      • Attending class on time, using the course language during sessions, and preparing weekly homework.

      • Participating in class activities and discussions.

      • Consulting a tutor in a timely manner if needed.

  • Technology Needs:

    • Learners must have basic IT skills, access to a laptop/computer, internet, and proficiency in the chosen program language (English or Arabic).

Learning and Assessments

  • Study Commitment:

      • Learners are expected to commit 8-10 hours of self-learning per week.

  • Assignment Completion:

      • Assignments must be completed and uploaded on time via the learning management system.

  • Observations and Practical Tasks:

      • Level 3 learners must ensure coverage of the complete placement age range (birth to 5 years) and work in a supervisory capacity.

      • Level 5 learners must complete practical tasks and be observed during the course.

      • Observations are scheduled considering multiple criteria.

  • Longitudinal Study and Research Project:

    • Mandatory units in Level 3 (Longitudinal study) and Level 5 (Research Project) qualifications.

Learner Compliance and Conduct

    • Monthly Progress Review:

      • Learners’ progress is reviewed monthly for consistent performance.

  • Academic Integrity:

      • Cheating, plagiarism, or other violations of academic integrity are prohibited.

      • Learners are expected to complete the course independently.

  • Warning Letters and Withdrawal:

      • Receiving three warning letters for delays, plagiarism, or behavioral breaches may result in course withdrawal without a refund.

  • Grievances and Appeals:

    • Grievances can be addressed to Arabian Child. Formal complaints and appeals against assessment outcomes can be lodged via email.

Certification and Withdrawal

  • Certificate of Attainment:

      • Issued upon 100% course completion, with notifications for certificate collection.

  • Withdrawal Process:

      • Requires an email request with a potential cancellation fee.

  • Course Hold Requests:

    • Maximum of 60 additional days granted based on learner situations and management approval.


Additional Policies 

  • Deferrals and Transfers Policy:No Deferrals: Arabian Child does not permit deferrals of any training program. Once enrolled, learners are expected to complete the program as per the scheduled timelines.

  • Accessibility Accommodations Policy: Arabian Child is committed to making reasonable accommodations for learners with special needs to ensure an inclusive and accessible learning environment. Learners requiring specific accommodations are encouraged to communicate their needs to the Arabian Child team, who will endeavor to make the necessary arrangements.

  • Data Protection and Privacy Policy: Learners’ personal data will be shared with trainers, the accounting department, external assessors, and local accreditation bodies, solely for the purposes of administering and improving the training. Additionally, learner data may occasionally be used for marketing Arabian Child’s other products and services, while adhering to relevant data protection laws.

  • Intellectual Property Rights for Learner-Generated Content Policy: Content or intellectual property created by learners as part of their assessments may be used by Arabian Child for marketing and educational purposes. By enrolling in the program, learners grant Arabian Child the right to use such materials.

  • Technology Requirements Policy: All learners are required to have access to a computer or desktop to engage in course activities and assessments. It is the responsibility of the learner to ensure they have the necessary technology to participate effectively in the training program.

  • Force Majeure Policy: Arabian Child shall not be held liable for any failure or delay in the execution of the training programs due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, or political unrest.

  • Code of Conduct for Online Interactions Policy: Learners are expected to maintain respectful behavior during online interactions. This includes turning on their camera during discussions, wearing appropriate clothing, ensuring a suitable background, and upholding the standards of respectful communication with teachers and peers.

  • Change of Trainer/Assessor Notification Policy: Arabian Child reserves the right to change trainers and assessors at any time as per the requirements of the training program. Learners will be informed of such changes as and when they occur.

  • Feedback and Evaluation Mechanisms Policy: Learners are encouraged to share feedback about their training experience via email to Arabian Child values this feedback as a critical part of its continuous improvement process.

  • Policy on Recording Sessions: Arabian Child may record online training sessions for quality and educational purposes. These recordings may be used for training, review, or promotional activities.

  • Limitation of Liability Policy: Arabian Child shall not be held liable for any direct or indirect damages or losses incurred by the learner in connection with the training program, except as required by law.

  • Amendment Notice Policy: Any amendments to these terms and conditions will be posted on the Arabian Child online platform. Learners will be required to accept these amendments before accessing the platform.

  • Ethical Standards and Professional Conduct Policy: Learners are expected to adhere to high ethical standards and professional conduct throughout their enrollment in the training program. This includes maintaining academic integrity and respecting the rights and dignity of others.

  • Grievance and Disciplinary Procedures Policy: Arabian Child is committed to addressing and resolving grievances effectively. Learners with concerns or complaints are encouraged to communicate them to the Arabian Child team. Disciplinary actions will be taken as necessary to uphold the quality and integrity of the training program.


Copyright and Amendment Rights

  • Copyrights:

      • All training materials are copyrighted and belong to Arabian Child Education Consultants FZ LLC and their international partners.

      • Unauthorized copying or sharing of course materials is prohibited.

  • Amendment Notice:

    • Arabian Child reserves the right to revise and amend these terms and conditions.

Contact Information

  • For inquiries or requests, please contact: